Account access
Reset your Pathlio password.
Enter the account email and Pathlio will send secure reset instructions. Emails can take a couple minutes. If you do not see one, check spam or junk and search for "Pathlio". The message stays neutral whether or not that email is registered.
If nothing arrives after a few minutes, contact Pathlio support. If anything looks wrong, contact Pathlio support.
What happens next
A clear way back into the account
Password reset links stay time-limited for security, but the recovery flow keeps the rest of the account and survey data intact.
The message looks the same whether or not the email is registered.
Use the same family email you used during signup.
Pathlio support can help if the account email still does not look right.